Frequently Asked Questions
Everything you need to know about your next favorite pair of shoes.
How do I determine my correct shoe size?
We provide a comprehensive size chart on every product page. We recommend measuring your foot from heel to toe and comparing it to our CM/Inches guide for the most accurate fit.
What is your return and exchange policy?
We offer a 30-day return and exchange policy. Items must be in their original, unworn condition with all packaging and tags intact to qualify for a full refund.
How long does shipping usually take?
Standard shipping typically takes 3-5 business days for domestic orders. You will receive a tracking number via email as soon as your order leaves our warehouse.
Are Campus Shoes suitable for professional sports?
Our collection includes specialized performance footwear designed for running, training, and basketball, as well as lifestyle sneakers for everyday comfort.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through select partners at checkout.
How should I clean and maintain my footwear?
For textile shoes, we recommend hand washing with mild soap and cold water. For leather or synthetic styles, use a damp cloth. Avoid machine washing to preserve the integrity of the glue and cushioning.